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  • Malaysia(MYR RM)

Shipping policy

SHIPPING POLICY

  1. Our delivery time stated is only by approximation and may vary in the event of unexpected traffic congestion, local/federal traffic blockage, weather conditions, unforeseen incidents or any other factors that may delay our delivery time.
  2. In the circumstances whereby the delivery of your order is highly likely to be delayed, we will make all available effort in our capacity to notify you of said delay.
  3. All of the products sold on GINGER+1 is from a third party supplier/merchant, and GINGER+1 will not be held liable for any deliveries of faulty products directly delivered from suppliers/merchant.
  4. You are responsible to be available at the time of delivery or to ensure adequate arrangement is made in the event of your absence to collect your order upon arrival. All risks and responsibility of the product shall be handed over to you upon completion of delivery.
  5. In the event where we are unable to reach you upon delivery, we will attempt to contact you at the phone number provided during Checkout. If the aforementioned attempts to contact you have failed, you will be liable for the order’s payment in full as if you have received it.